Shipping & Returns Policy

We offer free standard shipping on all orders over $200; orders below this value are charged at a flat rate of $15.00.

Your products are shipped from our clinic in Swan Hill and our standard shipping option delivers in 2-6 business days for most Metro postcodes. In busy trading periods, orders may take longer due to high volumes. Pick up option is available.

All orders expected delivery times for each region are as follows:

• 1-3 business days WA
• 2-6 business days NSW, ACT, SA & QLD, NT, Tasmania 
• 5-10 business days, international 

To return your order, please see our returns policy.

Mail to: Bloom Medi Spa 46 McMcallum Street, Swan Hill, VIC 3585 AUS

The customer is responsible for covering all costs associated with returns, shipping costs are non-refundable. 

For return of products valued at over $75, we advise the use of a trackable shipping service or purchasing shipping insurance as we cannot be held responsible for the shipping of your returned item.